Omnichannel in the Age of Inflation

Omnichannel in the Age of Inflation

fri04aug11:00 amfri11:30 amOmnichannel in the Age of Inflation

Event Details

Alex Trott, Director, Insights, 84.51°

Ongoing disruption over the past three years has created significant and lasting changes to the grocery retail landscape and shopper behavior. As a result, CPGs must evolve how they interact with and meet the needs of their customers. We’ll highlight trends and changes in omnichannel shopping behavior in an inflationary environment including how the omnichannel shopper decides to balance in-store and online buying, what it means to have a “seamless” shopping experience and what is most important to omnichannel shoppers when they build their online baskets.


August 4, 2023 11:00 am - 11:30 am(GMT-05:00)


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