Yogi

Yogi is a SaaS tool that helps companies discover and decipher public feedback (like reviews). Using proprietary Natural Language Processing algorithms, Yogi provides extended insight beyond standard techniques like sentiment analysis and word clouds, towards richer results focused on what customers are actually talking about across various channels. This allows executives, product managers, and CMIR professionals to better answer critical questions (e.g. how has our new marketing campaign changed how consumers talk about our product) that lead to tangible improvements. Yogi is a SaaS tool that helps companies discover and decipher public feedback (like reviews). Using proprietary Natural Language Processing algorithms, Yogi provides extended insight beyond standard techniques like sentiment analysis and word clouds, towards richer results focused on what customers are actually talking about across various channels. This allows executives, product managers, and CMIR professionals to better answer critical questions (e.g. how has our new marketing campaign changed how consumers talk about our product) that lead to tangible improvements.

www.meetyogi.com

Yogi visualizes and analyzes customer feedback data from any textual source. This analysis can help you find trends in your feedback or your competitor’s feedback, giving you a full picture of the market and enabling you to see details that others may miss.
Yogi helps brands build awareness and develop their identity. We identify focus areas by breaking down and evaluating customer feedback. Insights from Yogi are dynamically created using feedback across all customers, as opposed to structured surveys or pre- determined KPIs.
Yogi enables marketers to analyze feedback on competitor brands to detect changes in customer sentiment. Changes in customer sentiment can identify areas of opportunity for your brand or product.
Time is of the essence when a crisis arises around your brand. You need data in near real time and the ability to evaluate feedback quickly to see trends and create strategies based on that analysis. Yogi gives you the ability to evaluate new information in near real time, identify emotional feedback using our AI, and show you the trends that you need in a time of crisis.